What You Should Know about Exhibit Marketing
Exhibit marketing is more than just selling from a booth space
Trade shows allow companies to showcase their achievements, build their business, and maintain their competitive edge
You can learn to be a guru. Become certified
Understand and track your Return on Investment (ROI). Creating a well-defined budget is the best method to track and manage your total investment in a particular show
If you need help, rely on your local exhibit consultant or contract with an exhibit consulting firm
What is Exhibit Marketing?
Exhibit marketing is all about marketing your products or services to buyers at expositions, conferences, and trade shows. A successful program will be rewarded with increased revenues, referrals, and industry networking. The goal is to understand how exhibit marketing differs from the other types of marketing.
Exhibit marketing is more than just selling from a booth space. For many industries, it’s about bringing people and companies together to promote accomplishments, stimulate thought, share knowledge, build relationships, spur the competitive spirit, and reward entrepreneurial efforts. Exhibit marketing not only introduces buyers to sellers, but also fuels the competitive spirit by filling a hall with competitors, partners, and suppliers, each with goals and dreams of success. Trade shows allow companies to showcase their achievements, build their business, and maintain their competitive edge.
Exhibit marketing, like any marketing, must be learned through experience and education. It isn’t taught in most colleges and universities, or covered in most reference or textbooks, but if you are new to exhibit marketing, you can learn a great deal about it on the Internet and from your local exhibit consultant before risking a single dollar.
Exhibitors must learn how to attract interest, to be remembered, and to turn prospects into customers. At a trade show, buyers and sellers are overloaded with choices and information. As an exhibitor, your marketing message can be consistent from show to show, or it can be tailored to the show and the location. Good marketing and salesmanship, however, are always involved.
Types of Exhibit Marketing
There are different types of exhibit marketing: retail, business-to-business, and event marketing. Retail shows typically focus on selling products and closing deals directly at the booth. Business-to-business shows focus on forging new relationships that are cemented after the show. Event marketing aims more towards delivering a message or creating brand awareness.
Training and Certification
In the United States, there are two primary trade shows for trade show professionals: The EXHIBITOR Show and TS2. These shows offer trade show certification for people wanting to complete a curriculum of classes and seminars. The curriculum aims to cover all aspects of exhibit marketing. The classes are taught by industry experts whose expertise and opinion may vary. These certification programs, along with on-line resources and books, provide enough basic information to develop an effective marketing strategy for your company.
Return on Investment (ROI)
Research shows that attendees recall only 15% of the companies they visit on the show floor. The other 85% are forgotten. The reasons vary. The company may have a weak exhibit or an ineffective sales presentation. Some companies are simply forgotten due to the inherent clutter and sensory overload of a trade show. This research data should be very important to you. You must never forget that show participation is a competition for attendee time and retention. Your ROI is directly related to your attention to, and overall performance in, all aspects of trade show marketing.
Creating a well-defined budget and comparing it against actual expenses is the best method to track and manage your total investment in a particular show. If you sell products in a retail show, then the revenue is easy to tally up and compare to the expenses for the ROI. If your show is one where prospecting, branding, and market positioning are the norm, then the ROI is more difficult to measure. Other benefits are difficult to measure but quite valuable just the same. These intangible benefits may be direct or indirect, and exhibit marketers look for subtle hints of these returns and weigh them against the opportunity cost of not exhibiting.
Using an Exhibit Consulting Firm
If conducting research on the web or taking exhibit-marketing seminars isn’t sufficient, you may want to consider using a consulting firm that specializes in helping companies succeed with their exhibit marketing efforts. Often these consulting firms cover general marketing as well as exhibit marketing. These firms provide a fresh perspective and advice based on years of experience. Typically, they bring a level of seasoned experience along with the desire to find successful marketing solutions for your company.
Survey Service Providers
If you are looking for research information to support your decisions, there are companies that provide research and survey services for this purpose. Speak with an exhibit consultant about which firms the consultant recommends.